Programs Operations Specialist

Website Pachamama Alliance

About Pachamama Alliance
Pachamama Alliance is an established San Francisco-based social-profit organization with a mission to partner indigenous people of the Amazon rainforest to preserve their lands and culture and, using insights gained from that work, to educate and mobilize individuals to bring forth a thriving, just and sustainable world.

About The Position
Pachamama Alliance seeks a committed, energetic problem solver to join its Programs Team. We seek a Programs Operations Specialist to support our existing and growing suite of programs that prepare people across the world to commit to acting on climate justice. The Programs Operations Specialist will be responsible for actively supporting program participants and coordinating and optimizing systems and processes undergirding Pachamama Alliance’s programs. These programs are committed to shifting peoples’ worldview (from an extractive and exploitative paradigm to one grounded in a regenerative future) and mobilizing them into local climate justice action.
This role is key in supporting and coordinating our international cohort of participants. We are looking for someone who’s technically savvy, loves supporting emerging leaders and thrives on deep, rich collaboration.  The Programs Operations Specialist must be aligned with the mission and vision of Pachamama Alliance.

Job Responsibilities

  • Draft and edit communications for participants in collaboration with the Programs team
  • Collaborate with the marketing team to build marketing assets (emails, landing pages, calls-to-action, etc) using Hubspot.
  • Build, maintain, and optimize integration between various technical systems including Paperform, Zapier, Salesforce and Hubspot
  • Coordinate the logistics of course and workshop delivery
  • Deploy and manage content on our various platforms
  • Coordinate and support webinars—including setting up call registration process, running tech, recording, etc.
  • Manage participant support requests that come in via our support system or email.

Qualities:

  • You’re a problem solver, a fixer.
  • You love the challenge of making things work and are able to both work independently and ask for support when needed.
  • You notice and care about the details and can be counted on to do things well. You’re the one who notices little mistakes that help your team go from good to great.
  • You practice effective collaboration that nurtures trust and strengthens relationships. You listen deeply and can build coherence from differing perspectives.
  • You’re motivated by being helpful and of service.
  • You are committed to the success of others and take pride in supporting other peoples’ success.
  • You enjoy engaging with technology–especially streamlining and optimizing technical workflows.
  • You actively look for ways to leverage technical systems to enhance the quality and effectiveness of your and your team’s work.
  • You’re a strong and organized communicator that can deliver complex ideas simply.
  • When you’re responsible for something, you can be counted on to follow through.
  • You care about deadlines and have a track record of meeting them.
  • A deep connection to the ethos of the Pachamama Alliance’s work

Compensation and Benefits
This position is full-time and located in the San Francisco Presidio, though it will be remote while we manage the impacts of the global pandemic. Salary range is $66,915.91 – $75,271.30 (a cost-of-living adjustment is made for outside the Bay Area) depending on experience plus generous vacation (accrues 20 days annually in addition to holidays, starting the first year) and health and dental benefits.

Pachamama Alliance uses a distributed leadership model – meaning no direct managers, mainly working in teams – to organize our workflow.  While conventional models have produced many impressive outcomes over time, we believe we need new models to create empowering, responsive, transformative systems and structures. Using a distributed leadership model is a commitment to transforming human systems and structures that separate us, and to transforming our relationships with ourselves, with one another, and with the natural world.

Employees receive a complimentary pass to the PresidiGo Shuttle that has stops at the SF Transit Terminal, Embarcadero, and others in route to the Presidio.

To apply for this job please visit applyforpa.paperform.co.